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Shipping Policy

 

Turnaround


All in-stock orders are shipped within 24 hours of when the order was placed, Monday - Friday 8am - 5pm. In the event an item is not in stock, shipping may be delayed 2-3 days. We recommend contacting us by phone to get an accurate shipping day.

Carriers


We use the following carriers to deliver our orders:

USPS
UPS
DHL

Customs, Tariffs, and VAT

Duty, customs, tariffs and VAT are set by each country and determined based on a combination of the country of origin or manufacturing of the goods being purchased, the listed value of the contents, and the classification the merchandise. The amount of applicable duty, tariffs, taxes and VAT will vary by country. For specific amounts you will want to contact your local postal or customs agent/office.

Orders Shipped to Hotels

If you requested delivery to ahotel and the front desk refuses the package for any reason, you will be responsible for the original shipping charges as well as any and all additional shipping charges required to resend/reship your order.

Oversize/Overweight Items


 All packages are not created equally! Oversized and heavy packages may be held for additional shipping charges. We reserve the right to charge additional shipping fees and or cancel the order associated with oversized or heavy items, or any other limitations. If this happens, you will be contacted via email with instructions on how to proceed, along with an option to cancel your order. Please check your "Spam" folder and add jetskisint@gmail.com to your approved recipient list in order to receive order updates and tracking.

Delays In Shipping

We make every effort to get your order shipped as fast as possible. However, any "ACTS OF NATURE" that may delay your order will not be reimbursed.

Closeout Items


Closeout, discontinued, vintage, and special order items are sold "as-is" and are not cancelable, returnable or exchangeable.

Order Tracking


If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

 Users of Jetskisint.com that have created a user account will find updated tracking numbers in the My Account section. If you checked-out as Guest, please email us if you do not recieve tracking information. Please check your "Spam" folder and add jetskisint@gmail.com to your approved recipient list in order to receive order updates and tracking.

Shipping Rates


The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be for your order. Please Contact Us if you have any problems or need help with shipping.

Limitations

For products sent internationally, please take note that any manufacturer warranty may not be applicable; manufacturer repair options may not be accessible; product manuals, instructions and safety warnings may not be in your country's language; the merchandise may not be made in agreement with your country's standards, specifications, and labeling requirements; and the merchandise may not obey the guidelines to your country's voltage and other electrical standards. You are accountable for declaring that the merchandise can be lawfully imported to your country. When ordering from Jet Skis International, the recipient is responsible and must conform to all laws and regulations of that country.

 

Back Orders

If an item goes on back order we will hold the entire order until the back ordered parts arrive at our facility. If you need to have some of the items you ordered delivered faster, please contact us to make arrangements. Additional shipping charges may apply.

Fraud

Fraudulently reporting that a package was not received or any other scheme intended to obtain money or property under fraudulent pretenses is a federal crime that will be reported to the USPS Inspection Service and to your nearest law enforcement agency.

Holiday Shipping Schedule

We are open on most holidays and will still process orders. However, if the shipping carriers or manufacturers are closed for a holiday, we will not be able to ship or receive orders on those days. Below are the known holidays for which we are not able to ship or receive orders.

Our Holidays - Closed
Thanksgiving Day (3rd Thursday in November)
Christmas Day (December 25th)
New Year's Day (January 1st)

USPS Holidays - Closed
Martin Luther King Day (January 21st)
Presidents' Day (3rd Monday in February)
Memorial Day (Last Monday in May)
Independence Day (4th of July)
Labor Day (1st Monday in September)
Columbus Day (2nd Monday in October)
Veteran's Day (November 11th)
Thanksgiving (3rd Thursday in November)
Christmas Day (December 25th)
New Year's Day (January 1st)

UPS Holidays - Closed
Memorial Day (Last Monday in May)
Independence Day (4th of July)
Labor Day (1st Monday in September)
Thanksgiving (3rd Thursday in November)
Christmas Day (December 25th)
New Year's Day (January 1st)

 

 

 

+ 1(813) 413 7544

INTL 1(855) 538 7544

Support Number

 

Store Hours

Mon -Fri: 8am-5pm Est
Sat: 8am-12pm Est
 
 

Free shipping

on orders over  $250
 

Money back 100%

Within 30 days of delivery